The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 07, 2015
Filed:
Oct. 03, 2008
Lisa Seacat Deluca, San Francisco, CA (US);
Travis M. Grigsby, Austin, TN (US);
Frank L. Jania, Chapel Hill, NC (US);
Steven M. Miller, Cary, NC (US);
Lisa Seacat DeLuca, San Francisco, CA (US);
Travis M. Grigsby, Austin, TN (US);
Frank L. Jania, Chapel Hill, NC (US);
Steven M. Miller, Cary, NC (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A system, method and program product for providing a voice response unit (VRU) proxy. A system is provided that includes: a graphical user interface (GUI) for dynamically displaying information from a VRU and for receiving data from a user; a system for initiating a call with the VRU; and a VRU interface system for transmitting data from the user to the VRU, and for using speech recognition to capture broadcasts from the VRU for display within the GUI.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile