The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 31, 2015

Filed:

Mar. 06, 2012
Applicants:

Michael Zirngibl, Washington, DC (US);

Anurag Patnaik, Arlington, VA (US);

Bodo Maass, Arlington, VA (US);

Christopher S. Leon, Washington, DC (US);

Inventors:

Michael Zirngibl, Washington, DC (US);

Anurag Patnaik, Arlington, VA (US);

Bodo Maass, Arlington, VA (US);

Christopher S. Leon, Washington, DC (US);

Assignee:

Microstrategy, Incorporated, Vienna, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/64 (2006.01); H04M 11/00 (2006.01); H04M 3/42 (2006.01); H04M 3/493 (2006.01);
U.S. Cl.
CPC ...
H04M 3/4217 (2013.01); H04M 3/42153 (2013.01); H04M 3/4936 (2013.01);
Abstract

A method and system for accomplishing closed-loop transaction processing in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice-based communication between a user and a first system is established and a report is transmitted to the user. The report might comprise information and at least one request for user input based on said information. In response to the report, the user can request a transaction based on said information. The requested transaction is completed automatically by connecting to a second system for processing.


Find Patent Forward Citations

Loading…