The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 17, 2015

Filed:

Apr. 03, 2007
Applicants:

William F. Barton, Harvard, MA (US);

Francisco M. Galanes, Wellesley, MA (US);

Anand Ramakrishna, Redmond, WA (US);

Vishwa Ranjan, Seattle, WA (US);

Tal Saraf, Seattle, WA (US);

Inventors:

William F. Barton, Harvard, MA (US);

Francisco M. Galanes, Wellesley, MA (US);

Anand Ramakrishna, Redmond, WA (US);

Vishwa Ranjan, Seattle, WA (US);

Tal Saraf, Seattle, WA (US);

Assignee:

Other;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/42 (2006.01); H04M 3/436 (2006.01); H04M 3/38 (2006.01);
U.S. Cl.
CPC ...
H04M 3/436 (2013.01); H04M 3/382 (2013.01); H04M 3/42102 (2013.01); H04M 3/42348 (2013.01); H04M 2203/2011 (2013.01); H04M 2242/14 (2013.01);
Abstract

An automated intelligent component (the Personal Virtual Assistant or PVA) is located between a caller and a callee. A caller calls the PVA and directs the PVA to make one or more calls to one or more call recipients. Based on the information obtained from a voice or text dialog with the caller and a combination of other available informational sources, the disposition of an outgoing call is determined and acted upon by PVA. During the call the PVA remains available to take further actions at the request of the call participants.


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