The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 10, 2015
Filed:
Dec. 19, 2007
Li-jin Chung, Lincroft, NJ (US);
Yu-lein Kung, Holmdel, NJ (US);
Ching-chyuan Shieh, Princeton, NJ (US);
Jeffrey Stein, Cliffwood, NJ (US);
Li-Jin Chung, Lincroft, NJ (US);
Yu-Lein Kung, Holmdel, NJ (US);
Ching-Chyuan Shieh, Princeton, NJ (US);
Jeffrey Stein, Cliffwood, NJ (US);
AT&T Intellectual Property I, L.P., Atlanta, GA (US);
Abstract
In one embodiment, the present invention is a method and apparatus for assuring Voice over Internet Protocol service. In one embodiment, a system for assuring Voice over Internet Protocol service includes a performance management platform for collecting performance management data from a plurality of sources in a Voice over Internet Protocol network, for detecting at least one abnormal event in accordance with the collected performance management data, and for reporting a volume of traffic in the Voice over Internet Protocol network and a trouble ticketing system for generating a ticket identifying a root cause of the abnormal event(s).