The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 24, 2015
Filed:
Mar. 27, 2003
Wai H. Pak, Hercules, CA (US);
Sanjeev Kumar, San Mateo, CA (US);
Zhanye Tong, Foster City, CA (US);
Yu Jen Wu, San Mateo, CA (US);
Wai H. Pak, Hercules, CA (US);
Sanjeev Kumar, San Mateo, CA (US);
Zhanye Tong, Foster City, CA (US);
Yu Jen Wu, San Mateo, CA (US);
Siebel Systems, Inc., San Mateo, CA (US);
Abstract
A method, system, computer system, computer program product and application programming interface to support the use of multiple external messaging systems from within an application program and to track activities performed using any of the multiple external messaging systems. The application program allows a preferred messaging system to prepare, send, and receive messages from within the application program to be specified for each user of the application program. Multiple external messaging systems are available to be configured as the preferred or default messaging system for a given user. Activities performed using any of the external messaging systems can be tracked in a comprehensive collection of data about activity performed via the application program.