The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 24, 2015
Filed:
Mar. 31, 2010
Deng Yu, Yorktown Heights, NY (US);
Michael Reuben Head, Tarrytown, NY (US);
Andrzej Kochut, Elmsford, NY (US);
Jonathan Paul Munson, Putnam Valley, NY (US);
Anca Sailer, Scarsdale, NY (US);
Hidayatullah Habeebullah Shaikh, Mohegan Lake, NY (US);
Deng Yu, Yorktown Heights, NY (US);
Michael Reuben Head, Tarrytown, NY (US);
Andrzej Kochut, Elmsford, NY (US);
Jonathan Paul Munson, Putnam Valley, NY (US);
Anca Sailer, Scarsdale, NY (US);
Hidayatullah Habeebullah Shaikh, Mohegan Lake, NY (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method of providing support services as a service is presented. For example, the method includes providing to a service provider one or more service modules operative to provide the support services to the service provider. The one or more service modules are provided by one or more suppliers of the support services and include instruction code operative to be performed on a processor device and one or more application programming interfaces operative for programmatic access to the one or more service module. The service modules may further include one or more user interfaces operative for interactive access to a respective service module. The one or more service modules may include, for example, one or more of a profile service module, an offering service module, a customer service module, a process service module, a user interface service module and a revenue service module.