The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 17, 2015
Filed:
Dec. 27, 2011
Masashi Miyazaki, Kawasaki, JP;
Tomohiro Shimizu, Yamato, JP;
Tomonori Sugiura, Yokohama, JP;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method, computer program product, and computer system for collecting errors which occur while a user uses a computer includes collecting log information on an operating environment including an operating procedure from a computing device associated with a user; accumulating the collected log information; identifying, from the log information, a second operating procedure similar to the operating procedure, wherein the second operating procedure had an error occur and no longer includes the error, in response to receiving the log information corresponding to the operating procedure in which the error occurs; and providing the user with the second operating procedure included in the searched log information.