The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 20, 2015
Filed:
Sep. 21, 2006
Timothy A. Timmins, Tigard, OR (US);
Nathan B. Baker, Tigard, OR (US);
John S. Miller, Canby, OR (US);
Christopher A. Huey, Banks, OR (US);
Philip A. Ljubicich, Lake Forest Park, WA (US);
Gary E. Henry, Tigard, OR (US);
Timothy A. Timmins, Tigard, OR (US);
Nathan B. Baker, Tigard, OR (US);
John S. Miller, Canby, OR (US);
Christopher A. Huey, Banks, OR (US);
Philip A. Ljubicich, Lake Forest Park, WA (US);
Gary E. Henry, Tigard, OR (US);
Grape Technology Group, Inc., Bethlehem, PA (US);
Abstract
A user may utilize a communication device, e.g., a wireless phone, mobile device or personal digital assistant (PDA), to contact an information/call center where an operator provides personalized information and communications services to the user in accordance with the invention. Such services may include, e.g., private directory and calendar data synchronization, identity pre-validation, etc. To personalize the services, at least one profile record associated with the user which may specify, among others, the devices used by the user to communicate with the information/call center, and preferred information/call center to which an information assistance call is routed. Accordingly, services and service features provided to the user may be tailored for use with the specified devices. Security measures may also be instituted in the profile record to restrict use of certain services and service features.