The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 13, 2015

Filed:

Jan. 20, 2011
Applicants:

Hari Ravichandran, Lexington, MA (US);

Scott Lovell, Malden, MA (US);

Ryan Toohil, Somerville, MA (US);

Inventors:

Hari Ravichandran, Lexington, MA (US);

Scott Lovell, Malden, MA (US);

Ryan Toohil, Somerville, MA (US);

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06Q 30/02 (2012.01); G06Q 30/06 (2012.01); H04L 29/08 (2006.01); H04L 29/06 (2006.01); H04L 12/24 (2006.01); H04L 12/18 (2006.01);
U.S. Cl.
CPC ...
H01L 41/5083 (2013.01); G06Q 10/06 (2013.01); G06Q 10/063 (2013.01); G06Q 30/02 (2013.01); G06Q 30/0201 (2013.01); G06Q 30/0243 (2013.01); G06Q 30/0251 (2013.01); G06Q 30/0601 (2013.01); H04L 29/08072 (2013.01); H04L 29/0809 (2013.01); H04L 29/06 (2013.01); H04L 41/5048 (2013.01); H04L 67/1014 (2013.01); H04L 12/1822 (2013.01);
Abstract

A CRM system enables access to data for client and agent interactions with any component of an unaffiliated web domain hosting common service pool platform, wherein the CRM system includes a module for reporting data relevant to a business function.


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