The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 13, 2015
Filed:
Jun. 25, 2004
Terry Hamer, Naperville, IL (US);
Ralph Edward Brendler, Mokena, IL (US);
Terry Hamer, Naperville, IL (US);
Ralph Edward Brendler, Mokena, IL (US);
Reed Elsevier Inc., Waltham, MA (US);
Abstract
A relationship management system stores multiple versions of contact information for a particular contact by storing the contact information that is available to all of the users of system that know a particular contact in a firm collection and by storing information about the particular contact that is available to a limited number of users that know the particular contact in one or more user collections. When changes are made to the user collection for a particular contact, the system detects the change, and based upon a number of administrative rules determines whether the change should be contributed to the firm collection. The system may automatically make the corresponding changes to each of the contact files within the firm collection or may recommend to the user whether the change should be promoted, allowing the users to accept or reject the recommendation. Preferably, each user will be provided with a default number of days to accept or reject the recommendation, after which the system may promote the contact information automatically.