The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 06, 2015

Filed:

Sep. 30, 2008
Applicants:

Ashvinkumar Patel, Patan, IN;

Glen Okita, Los Altos, CA (US);

Meigy Tsai, San Jose, CA (US);

Michael Tovino, Bend, OR (US);

Inventors:

AshvinKumar Patel, Patan, IN;

Glen Okita, Los Altos, CA (US);

Meigy Tsai, San Jose, CA (US);

Michael Tovino, Bend, OR (US);

Assignee:

Shoretel, Inc., Sunnyvale, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06F 3/048 (2013.01); G06Q 10/10 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/107 (2013.01);
Abstract

An apparatus and a method for monitoring availability of a contact are described. The apparatus includes an interface module for receiving a selection from a user that indicates the contact to be monitored. The apparatus also includes a presence change alert manager that is coupled to the interface module and is coupled to a network. The presence changer alert manager is configured to determine at least one relevant type of availability for the contact and to determine if availability information obtained from the network corresponds to a change in a relevant type of availability for the contact. The apparatus further includes a notification manager coupled to the presence change alert manager. If the presence change alert manager determines that the obtained availability information corresponds to a change of a relevant type of availability for the contact, the notification manager generates a notification alerting the user of the change.


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