The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 16, 2014
Filed:
Jul. 17, 2012
Moshe Wasserblat, Makabim, IL;
Dan Eylon, Ramat Hasharon, IL;
Ezra Daya, Petah-Tikvah, IL;
Tzach Ashkenazi, Tetach-Tikva, IL;
Oren Pereg, Amikam, IL;
Ohad Pollak, Zichron Yaacov, IL;
Moshe Avlagon, Sde Yitchak, IL;
Moshe Wasserblat, Makabim, IL;
Dan Eylon, Ramat Hasharon, IL;
Ezra Daya, Petah-Tikvah, IL;
Tzach Ashkenazi, Tetach-Tikva, IL;
Oren Pereg, Amikam, IL;
Ohad Pollak, Zichron Yaacov, IL;
Moshe Avlagon, Sde Yitchak, IL;
Nice-Systems Ltd, Ra'anana, IL;
Abstract
A computerized method for sales optimization including receiving at a computer server a digital representation of a portion of an interaction between a customer and an organization representative, the portion of an interaction comprises a speech signal of the customer and a speech signal of the organization representative; analyzing the speech signal of the organization representative; analyzing the speech signal of the customer; determining a distance vector between the speech signal of the organization representative and the speech signal of the customer; and predicting a sale success probability score for the captured speech signal portion.