The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 02, 2014
Filed:
Jan. 28, 2011
Brandon Yarbrough, Seattle, WA (US);
Manish Katyal, Seattle, WA (US);
Gregory Miller, Seattle, WA (US);
Brandon Yarbrough, Seattle, WA (US);
Manish Katyal, Seattle, WA (US);
Gregory Miller, Seattle, WA (US);
Amazon Technologies, Inc., Reno, NV (US);
Abstract
Methods, systems and computer program products are provided. Methods for detecting helpful query responses include generating helpfulness terminology data corresponding to words, terms, phrases and/or symbols that correspond to an expression of helpfulness. A query based exchange including multiple messages is identified. The messages are analyzed using the helpfulness terminology data to detect a helpful message. The helpful message is associated with a source participant and a helpfulness value that corresponds to the source participant is modified. A value corresponding to the query based exchange indicating that the query based exchange was successful is stored.