The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 02, 2014
Filed:
Nov. 16, 2012
Applicant:
Muse Green Investments Llc, Dover, DE (US);
Inventor:
Bao Q. Tran, Saratoga, CA (US);
Assignee:
Muse Green Investments LLC, Dover, DE (US);
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/06 (2012.01); H04M 3/523 (2006.01); G06Q 30/02 (2012.01); G06Q 30/00 (2012.01); H04M 3/51 (2006.01); H04M 3/56 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/0623 (2013.01); H04M 3/5237 (2013.01); G06Q 30/0273 (2013.01); G06Q 30/0207 (2013.01); H04M 3/567 (2013.01); G06Q 30/0261 (2013.01); G06Q 30/016 (2013.01); H04M 3/5191 (2013.01); G06Q 30/0267 (2013.01);
Abstract
Systems and methods are disclosed for providing sales or customer support using a telephone having a camera to capture at least a partial image of a product or service; wherein the at least partial image is used to select a database updated by one or more knowledgeable persons on the product or service.