The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 25, 2014

Filed:

Jun. 27, 2013
Applicant:

Oracle International Corporation, Redwood Shores, CA (US);

Inventors:

Edwin Riley Cooper, Oakland, CA (US);

Michael Peter Dukes, Sunnyvale, CA (US);

Gann Alexander Bierner, San Bruno, CA (US);

Filippo Ferdinando Paulo Beghelli, London, GB;

Assignee:

Oracle OTC Subsidiary LLC, Redwood Shores, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); G06F 17/27 (2006.01);
U.S. Cl.
CPC ...
G06F 17/30598 (2013.01); G06F 17/2785 (2013.01); G06F 17/30684 (2013.01);
Abstract

Linguistic analysis is used to identify queries that use different natural language formations to request similar information. Common intent categories are identified for the queries requesting similar information. Intent responses can then be provided that are associated with the identified intent categories. An intent management tool can be used for identifying new intent categories, identifying obsolete intent categories, or refining existing intent categories.


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