The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 04, 2014
Filed:
Feb. 14, 2012
Zuye Zheng, San Francisco, CA (US);
James Iry, Richmond, CA (US);
Nagraj Kulkarni, Santa Clara, CA (US);
Zuye Zheng, San Francisco, CA (US);
James Iry, Richmond, CA (US);
Nagraj Kulkarni, Santa Clara, CA (US);
salesforce.com, inc., San Francisco, CA (US);
Abstract
Methods and systems are provided for assigning exceptions in a multi-tenant system providing instances of a virtual application over a network to multiple tenants. One exemplary method of assigning an exception record corresponding to an anomalous condition identified by an instance of the virtual application involves obtaining context information associated with the anomalous condition from the instance of the virtual application and automatically assigning the exception record to a development entity based at least in part on the context information.