The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 28, 2014
Filed:
Jul. 06, 2012
William V. Da Palma, Coconut Creek, FL (US);
Baiju D. Mandalia, Boca Raton, FL (US);
Victor S. Moore, Lake City, FL (US);
Wendi L. Nusbickel, Boca Raton, FL (US);
William V. Da Palma, Coconut Creek, FL (US);
Baiju D. Mandalia, Boca Raton, FL (US);
Victor S. Moore, Lake City, FL (US);
Wendi L. Nusbickel, Boca Raton, FL (US);
Nuance Communications, Inc., Burlington, MA (US);
Abstract
The disclosed solution includes a method for dynamically switching modalities based upon inferred conditions in a dialog session involving a speech application. The method establishes a dialog session between a user and the speech application. During the dialog session, the user interacts using an original modality and a second modality. The speech application interacts using a speech modality only. A set of conditions indicative of interaction problems using the original modality can be inferred. Responsive to the inferring step, the original modality can be changed to the second modality. A modality transition to the second modality can be transparent the speech application and can occur without interrupting the dialog session. The original modality and the second modality can be different modalities; one including a text exchange modality and another including a speech modality.