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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 8874159 B1

PDFFull Text
Date of Patent:
Oct. 28, 2014

Filed:

May. 10, 2007

Method and system for handling dynamic incidents

Applicants:

Shmuel Shaffer, Palo Alto, CA (US);

Kittur V. Nagesh, Saratoga, CA (US);

Inventors:

Shmuel Shaffer, Palo Alto, CA (US);

Kittur V. Nagesh, Saratoga, CA (US);

Assignee:

Cisco Technology, Inc., San Jose, CA (US);

Attorney:

Baker Botts L.L.P.

Primary Examiner:

Yuwen Pan

Assistant Examiner:

Paul P Tran

Int. Cl.
CPC ...
H04M 3/42 (2006.01); H04B 7/00 (2006.01); G08B 21/00 (2006.01); G01R 31/08 (2006.01); G06F 11/00 (2006.01); G08C 15/00 (2006.01); H04J 1/16 (2006.01); H04J 3/14 (2006.01); H04L 1/00 (2006.01); H04L 12/26 (2006.01); G06Q 10/00 (2012.01); G06F 15/16 (2006.01); G06F 3/16 (2006.01); G06F 15/177 (2006.01); G06F 3/00 (2006.01); G06F 9/44 (2006.01); G06F 9/46 (2006.01); G06F 13/00 (2006.01); G06F 17/00 (2006.01); H04L 29/06 (2006.01); G06F 12/14 (2006.01); G06F 12/16 (2006.01); G08B 23/00 (2006.01); H04W 4/10 (2009.01); H04W 76/00 (2009.01); H04L 12/24 (2006.01); H04L 29/14 (2006.01);
U.S. Cl.
CPC ...
H04W 4/10 (2013.01); H04Q 2213/13098 (2013.01); H04Q 2213/1337 (2013.01); H04W 76/005 (2013.01); H04L 41/0893 (2013.01); H04Q 2213/13103 (2013.01); H04Q 2213/13288 (2013.01); H04L 69/40 (2013.01); H04L 41/069 (2013.01); H04Q 2213/13389 (2013.01); H04Q 2213/13109 (2013.01);
Abstract

A method for handling dynamic incidents includes initiating a first policy in response to a first incident. The first policy comprises a plurality of actions to be performed in response to the first incident. The method also includes creating at least one virtual talk group comprising a plurality of endpoints of different communication networks communicating using a respective communication protocol. The method further includes monitoring a plurality of events via a plurality of sources. At least one source comprises an endpoint from the plurality of endpoints of the virtual talk group. The method additionally includes detecting a deviation event and storing information indicative of the deviation event.

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