The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 30, 2014
Filed:
Oct. 26, 2011
Applicant:
Martin Hoffmann, Heidelberg, DE;
Inventor:
Martin Hoffmann, Heidelberg, DE;
Assignee:
SAG AG, Walldorf, DE;
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/173 (2006.01); G06F 9/50 (2006.01);
U.S. Cl.
CPC ...
G06F 9/505 (2013.01);
Abstract
A system and method are described herein that prioritize users into waiting queues based on the previously measured end user response time for each user or a user's expectancy for a shorter response time. A user profile may be generated for each user based on the user's expectancy, performance needs, or attributes about the user. The system and method may provide access to a server for each user based on their placement and prioritization in each queue, creating distinct server and/or end user response times for distinct users.