The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 16, 2014
Filed:
Jan. 21, 2011
David Mills, San Antonio, TX (US);
Christopher Brown, Cibolo, TX (US);
Clayton Scott, New Braunfels, TX (US);
David Mills, San Antonio, TX (US);
Christopher Brown, Cibolo, TX (US);
Clayton Scott, New Braunfels, TX (US);
Rackspace US, Inc., San Antonio, TX (US);
Abstract
Embodiments of an event-driven process management and automation system are disclosed. Such system may be particularly appropriate for a multi-tenant environment so that a single process handling flow may be generated for a given process. Because in a multi-tenant environment many different entities may desire to customize or optimize this process handling flow for their particular usage, modifications to the process flow may be easily handled by a non-technical user to realize process modification without incurring additional development costs. Using a multi-level hierarchical inheritance model in accordance with an embodiment of the present invention, a process may be standardized, with focused customization available on a macro and/or micro level.