The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 16, 2014
Filed:
Mar. 07, 2012
Diane C Chalmers, Rochester, MN (US);
Nixon Cheaz, Cary, NC (US);
James Y Mcvea, Jr., Chapel Hill, NC (US);
David M Stecher, Durham, NC (US);
Diane C Chalmers, Rochester, MN (US);
Nixon Cheaz, Cary, NC (US);
James Y McVea, Jr., Chapel Hill, NC (US);
David M Stecher, Durham, NC (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
Analysis tools are used for resolving a service request for software performance problems. Ranking of the analysis tools includes measuring a plurality of times to resolution of a plurality of service requests for software performance problems after runnings of a plurality of analysis tools are initiated; capturing sets of errors in the plurality of service requests; storing identities of the plurality of analysis tools with the times to resolution of the service requests and the sets of errors; determining an average time to resolution of each of the plurality of analysis tools for each set of errors; organizing the plurality of analysis tools into one or more categories using the sets of errors; and ranking the analysis tools within each category using the average times to resolution of the analysis tools within the category.