The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 16, 2014
Filed:
Aug. 23, 2007
Applicants:
Zachary Levow, Palo Alto, CA (US);
Andrew Konstantinov, San Jose, CA (US);
Inventors:
Zachary Levow, Palo Alto, CA (US);
Andrew Konstantinov, San Jose, CA (US);
Assignee:
Barracuda Networks, Inc., Campbell, CA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/06 (2006.01); H04L 9/00 (2006.01); G06F 21/33 (2013.01);
U.S. Cl.
CPC ...
H04L 63/06 (2013.01); G06F 21/33 (2013.01); H04L 63/029 (2013.01);
Abstract
Secure Remote Support Automation Process wherein a remote support server receives a support task request and schedules a predefined task to a predefined actor who also has a predefined escalation policy and notifies the support actor of the scheduled task along with a key, a key seed, or a credential to use in authentication. The method enabling privileged access to an Internet security appliance using public/private key pairs through a firewall and network address translation by a support server and an assigned support task actor.