The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 16, 2014
Filed:
Jan. 18, 2013
Noble Systems Corporation, Atlanta, GA (US);
Rajesh S. Daddi, Atlanta, GA (US);
Patrick McGuire McDaniel, Atlanta, GA (US);
Karl H. Koster, Sandy Springs, GA (US);
Noble Systems Corporation, Atlanta, GA (US);
Abstract
A training portal facilitates an agent's management of training courses, including reviewing a training goal, indicating training courses available for the agent to download, downloading a specified training course to the agent, and receiving uploaded test results associated with a previously downloaded training course. The training portal may cooperate with an e-learning system for identifying downloadable courses, and may cooperate with a content delivery system for receiving the specified course which is to be downloaded to the agent. At a subsequent time, after the agent has interacted with a testing portion of the downloadable course, the agent may upload the test results to the portal. The training portal may be configured to receive test results uploaded within a certain time period. Once the training portal receives the test results, it provides the test results to the content delivery source. The content delivery source may then update the e-learning system.