The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 09, 2014
Filed:
Oct. 30, 2009
James A. Kearns, Cypress, TX (US);
Chad Allen Masters, Colorado Springs, CO (US);
Randolph John Wolf, Monument, CO (US);
Michael J. Brandon, Marietta, GA (US);
Marc Branders, Beaconsfield, CA;
Andy D. Padla, Townsend, MA (US);
James A. Kearns, Cypress, TX (US);
Chad Allen Masters, Colorado Springs, CO (US);
Randolph John Wolf, Monument, CO (US);
Michael J. Brandon, Marietta, GA (US);
Marc Branders, Beaconsfield, CA;
Andy D. Padla, Townsend, MA (US);
Hewlett-Packard Development Company, L.P., Houston, TX (US);
Abstract
A computer-implemented method for remote monitoring and managing of network devices. The method comprises generating a list of managed devices on a user interface in a central management system, wherein raw events are transmitted from the managed devices to the central management system; marking a device for service on the user interface; and modifying the processing of events originated from the marked device so as to prevent a technical support center from generating a response to the events. Also disclosed is a system for remote monitoring and managing of network devices and a computer program product to assist remote monitoring and managing of network devices.