The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 09, 2014

Filed:

May. 21, 2009
Applicants:

Nikhil Goel, Irving, TX (US);

Bipin Sakamuri, Irving, TX (US);

Amit Singh, Irving, TX (US);

Dinyar Kavouspour, Plano, TX (US);

Fari Ebrahimi, Basking Ridge, VA (US);

Inventors:

Nikhil Goel, Irving, TX (US);

Bipin Sakamuri, Irving, TX (US);

Amit Singh, Irving, TX (US);

Dinyar Kavouspour, Plano, TX (US);

Fari Ebrahimi, Basking Ridge, VA (US);

Assignee:

Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); H04M 11/04 (2006.01); H04M 11/00 (2006.01); G06Q 10/00 (2012.01);
U.S. Cl.
CPC ...
Abstract

An approach is provided for chat-based crisis management services. A crisis situation is recognized based on one or more events. Individuals needed for crisis management are identified and a bridge communication channel for a plurality of the identified individuals is facilitated. Data is shared among the identified individuals that participate in a chat session on the bridged communication channel. Dated exchanged among the participants is stored during the chat session. Access to the stored chat data is provided to the participants.


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