The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 09, 2014
Filed:
Nov. 07, 2010
Applicants:
Moshe Wasserblat, Maccabim, IL;
Ronen Laperdon, Modi'in, IL;
Dori Shapira, Sde Gat, IL;
Inventors:
Assignee:
Nice Systems Ltd., Ra'anana, IL;
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/00 (2013.01); G10L 15/28 (2013.01); G10L 15/04 (2013.01); G10L 15/08 (2006.01);
U.S. Cl.
CPC ...
G10L 15/08 (2013.01);
Abstract
A method and apparatus combining the advantages of phonetic search such as the rapid implementation and deployment and medium accuracy, comprising steps and components for receiving the audio signal captured in the call center environment, extracting a multiplicity of feature vectors from the audio signal, creating a phoneme lattice from the multiplicity of feature vectors wherein the phoneme lattice comprising one or more allophone and each allophone comprising two or more phonemes, creating a hybrid phoneme-word lattice from the phoneme lattice and extracting the word by analyzing the hybrid phoneme-Word lattice.