The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 09, 2014

Filed:

Aug. 16, 2011
Applicants:

Shmuel Shaffer, Santa Clara, CA (US);

Steven Christenson, Santa Clara, CA (US);

Inventors:

Shmuel Shaffer, Santa Clara, CA (US);

Steven Christenson, Santa Clara, CA (US);

Assignee:

Cisco Technology, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04W 4/22 (2009.01); H04H 20/59 (2008.01); H04W 84/08 (2009.01);
U.S. Cl.
CPC ...
H04H 20/59 (2013.01); H04W 84/08 (2013.01);
Abstract

A method is provided in one example embodiment and includes monitoring media streams associated with channels in a communication environment. The method also includes receiving an alert in one of the media streams and elevating a priority associated with the media stream receiving the alert. Elevating the priority can include increasing the volume of the media stream receiving the alert, changing a spatial direction for rendering the media stream receiving the alert, rendering the media stream receiving the alert to a priority spatial direction, identifying a primary channel and rendering the alert message to the primary channel, turning a volume down on media streams not receiving the alert, or a combination thereof.


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