The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 19, 2014
Filed:
May. 26, 2011
Paul A. Mestemaker, Bellevue, WA (US);
Adam C. Depue, Kirkland, WA (US);
Prasanna Kumar Jayapal, Bothell, WA (US);
Lorenzo Rizzi, Kirkland, WA (US);
Mark Gilbert, Seattle, WA (US);
Ashvin J. Sanghvi, Sammamish, WA (US);
Paul A. Mestemaker, Bellevue, WA (US);
Adam C. DePue, Kirkland, WA (US);
Prasanna Kumar Jayapal, Bothell, WA (US);
Lorenzo Rizzi, Kirkland, WA (US);
Mark Gilbert, Seattle, WA (US);
Ashvin J. Sanghvi, Sammamish, WA (US);
Microsoft Corporation, Redmond, WA (US);
Abstract
Feedback data can be received from client agents running on client computer systems. The feedback data can include data on the symptoms and conditions for rules that relate computer system symptoms to computer system conditions. The feedback data can be analyzed to produce correlation information that quantifies a degree of correlation between the symptom(s) and condition(s) related by the rule(s). It may be determined whether analysis of the feedback data warrants including one of the rules in correlation mappings to be applied to monitored computer systems. If so, then that rule can be included in the mappings. Information representing the correlation mappings may be transmitted to the monitored computer system(s). Additionally, information representing the correlation mappings may be transmitted to the monitored computer system(s), and types of feedback data collected from the client agents can be altered on the basis of the correlation information.