The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 19, 2014
Filed:
May. 06, 2010
Mark Austin, Roswell, GA (US);
Michael Salmon, Loganville, GA (US);
Joseph Dennisson, Roswell, GA (US);
Michael Bates, Bellevue, WA (US);
Stephen Kelly, Dunwoody, GA (US);
Lawrence Ryan, Woodstock, GA (US);
Sheldon Meredith, Marietta, GA (US);
Mark Austin, Roswell, GA (US);
Michael Salmon, Loganville, GA (US);
Joseph Dennisson, Roswell, GA (US);
Michael Bates, Bellevue, WA (US);
Stephen Kelly, Dunwoody, GA (US);
Lawrence Ryan, Woodstock, GA (US);
Sheldon Meredith, Marietta, GA (US);
AT&T Mobility II LLC, Atlanta, GA (US);
AT&T Intellectual Property I, L.P., Atlanta, GA (US);
Abstract
System(s), device(s), method(s), and user interfaces are provided to enable a subscriber device to report network operation conditions, such as network performance incidents, to receive feedback from the network related to the incident and available or possibly available solutions, and to produce network intelligence suitable for network planning and network performance enhancement. Reporting of network performance incidents can be characterized by location and time of occurrence, wherein these intelligence is provided by the user device. Feedback provided by the network is based on the network performance data received as part of reporting an incident. The reporting described herein enables a network operator to generate network planning intelligence based on actual network performance as experienced at the subscriber level.