The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 12, 2014
Filed:
Apr. 07, 2011
Igor A. Podgorny, San Diego, CA (US);
Moshe Olim, San Diego, CA (US);
Marc J. Attinasi, Ramona, CA (US);
Troy D. Otillio, Carlsbad, CA (US);
Igor A. Podgorny, San Diego, CA (US);
Moshe Olim, San Diego, CA (US);
Marc J. Attinasi, Ramona, CA (US);
Troy D. Otillio, Carlsbad, CA (US);
Intuit Inc., Mountain View, CA (US);
Abstract
Activities of a user are tracked while a user uses a software application. Based on the tracked user activities, a user-experience metric is determined for the user, where the user-experience metric reflects a need to modify a user experience associated with the software application. In response to the determined user-experience metric, the user experience is modified. For example, modifying the user experience may include: providing help content to the user, changing a user interface associated with the software application, and/or contacting the user.