The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 12, 2014
Filed:
Feb. 29, 2008
Pradeep Kalra, San Jose, CA (US);
Larry Lancaster, Alameda, CA (US);
Ka Wai Leung, Cupertino, CA (US);
Muthukumar Ratty, Sunnyvale, CA (US);
Pradeep Kalra, San Jose, CA (US);
Larry Lancaster, Alameda, CA (US);
Ka Wai Leung, Cupertino, CA (US);
Muthukumar Ratty, Sunnyvale, CA (US);
NetApp, Inc., Sunnyvale, CA (US);
Abstract
A remote management module receives a command from a support server in response to the remote management module initiating a first secure, authenticated connection with the support server, wherein the remote management module is integrated with, and monitors a condition of, a processing system. The remote management module executes the command to generate a result that provides diagnostic data about the processing system. The remote management module reports the result to the support server upon the remote management module initiating a second secure, authenticated connection with the support server.