The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 12, 2014
Filed:
Sep. 14, 2012
Paritosh Bajpay, Edison, NJ (US);
Mojgan Dardashti, Holmdel, NJ (US);
Zhiqiang Qian, Holmdel, NJ (US);
Michael John Zinnikas, North Brunswick, NJ (US);
Paritosh Bajpay, Edison, NJ (US);
Mojgan Dardashti, Holmdel, NJ (US);
Zhiqiang Qian, Holmdel, NJ (US);
Michael John Zinnikas, North Brunswick, NJ (US);
AT&T Intellectual Property I, L.P., Atlanta, GA (US);
Abstract
A method and apparatus for automatic processing of toll free call service alarms are disclosed. For example, the method receives a trouble ticket by a service provider for a toll free call service alarm, and retrieves a calling to number and a calling from number from the trouble ticket. The method determines if the service provider is a responsible organization for the toll free call service for the calling to number, and determines if a customer network for the toll free call service is active if the service provider is the responsible organization for the toll free call service. The method notifies a work center if the customer network is not active.