The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 22, 2014
Filed:
Sep. 22, 2011
James Fan, San Ramon, CA (US);
David Fenglin Chen, Fremont, CA (US);
Jennifer K. Lam, Fremont, CA (US);
James Fan, San Ramon, CA (US);
David Fenglin Chen, Fremont, CA (US);
Jennifer K. Lam, Fremont, CA (US);
AT&T Intellectual Property I, L.P., Atlanta, GA (US);
Abstract
Communications using intelligent virtual service agents are provided by assigning a first individualized responsibility to a first intelligent virtual service agent implemented on at least one computer platform with a processor and a memory, and a second individualized responsibility to a second intelligent virtual service agent implemented on the at least one computer platform. The first intelligent virtual service agent analyzes content provided by a user via a communications medium and determined to fall under the first individualized responsibility of the first intelligent virtual service agent. The first intelligent virtual service agent generates a response to the content in accordance with the analysis by the first intelligent virtual service agent and provides the response.