The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 15, 2014

Filed:

Dec. 09, 2010
Applicants:

Shiv Kumar, Marlboro, NJ (US);

Paritosh Bajpay, Edison, NJ (US);

John Michael Donovan, San Antonio, TX (US);

Narendra Ravi, Howell, NJ (US);

Inventors:

Shiv Kumar, Marlboro, NJ (US);

Paritosh Bajpay, Edison, NJ (US);

John Michael Donovan, San Antonio, TX (US);

Narendra Ravi, Howell, NJ (US);

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04N 7/173 (2011.01); H04N 17/00 (2006.01); H04N 17/02 (2006.01);
U.S. Cl.
CPC ...
Abstract

A particular customer premises equipment (CPE) device includes a display interface, a processor, and a memory accessible to the processor. The memory includes a plurality of media files that include user assistance information. The memory also includes instructions executable by the processor to access a media file of the plurality of media files and, in response to a user request for assistance, send content of the media file to a display device via a display interface.


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