The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 15, 2014

Filed:

Jun. 11, 2010
Applicants:

Jeffrey Jockish, Westfield, IN (US);

Michael B. Burroughs, Indianapolis, IN (US);

Esther M. Friend, Indianapolis, IN (US);

Scott A. Jones, Carmel, IN (US);

Mark Stephen Malseed, Alexandria, VA (US);

Eugene Murphy Odonnell, Fishers, IN (US);

Inventors:

Jeffrey Jockish, Westfield, IN (US);

Michael B. Burroughs, Indianapolis, IN (US);

Esther M. Friend, Indianapolis, IN (US);

Scott A. Jones, Carmel, IN (US);

Mark Stephen Malseed, Alexandria, VA (US);

Eugene Murphy ODonnell, Fishers, IN (US);

Assignee:

ChaCha Search, Inc, Carmel, IN (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); G06Q 10/10 (2012.01);
U.S. Cl.
CPC ...
G06F 17/30675 (2013.01); G06Q 10/10 (2013.01);
Abstract

A system and method of providing information to improve efficiency of human searchers obtaining information on behalf of users is described. A first responder to a request is provided with specialized tools for responding to a request. An initial evaluation of a query may be used to determine the responder and the type of tools which will be provided initially. A toolset which allows rapid responses based on data resources, common queries, and contextual information of a user, a request, partially matching queries and previous responses to previous queries is used to improve the probability that a first responder may provide a suitable response to a query.


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