The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 15, 2014
Filed:
Jan. 16, 2008
Rajesh Ramanathan, Redmond, WA (US);
Eran Shtiegman, Redmond, WA (US);
Amritansh Raghav, Seattle, WA (US);
Dena Osherovich, Redmond, WA (US);
Rajesh Ramanathan, Redmond, WA (US);
Eran Shtiegman, Redmond, WA (US);
Amritansh Raghav, Seattle, WA (US);
Dena Osherovich, Redmond, WA (US);
Microsoft Corporation, Redmond, WA (US);
Abstract
Context-based call routing is provided in a unified communication system by enabling subscribers to define a routing document, which is published by the communication system to callers who subscribe to a presence of the called party. Through publication of the context-based routing information, callers are enabled to make selections between call destination options as defined by the caller and provide a subject for the requested call. The call is then routed by the system according to the caller selection allowing efficient facilitation of the communication between the caller and the called party or their designees.