The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 08, 2014
Filed:
Oct. 30, 2009
Ajai Kapoor, San Jose, CA (US);
Ravi Shankar, San Jose, CA (US);
Xiangting Yuan, Pleasanton, CA (US);
Anthony H. Hoang, Milpitas, CA (US);
Prakash K. Pati, San Jose, CA (US);
Ajai Kapoor, San Jose, CA (US);
Ravi Shankar, San Jose, CA (US);
Xiangting Yuan, Pleasanton, CA (US);
Anthony H. Hoang, Milpitas, CA (US);
Prakash K. Pati, San Jose, CA (US);
Realization Technologies, Inc., San Jose, CA (US);
Abstract
Some embodiments of the present invention provide systems and techniques for collecting task status information. During operation, the system can receive a status update for a task from a task manager through a GUI. Next, the system can determine whether the first status update for the task indicates that the task is delayed. If the status update indicates that the task is delayed, the system can request the task manager to indicate the help needed to resolve the task delay. Next, the system can receive a help needed descriptor from the task manager. Subsequently, the system can receive another status update for the task from the task manager, wherein the status update indicates that the help specified in the help needed descriptor is no longer required. Next, the system can determine an amount of delay associated with the help needed descriptor.