The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 01, 2014
Filed:
Oct. 20, 2011
Sugata Ghosal, New Delhi, IN;
Anup K. Ghosh, Kolkata, IN;
Nandakishore Kambhatla, Bangalore, IN;
Rose C. Kanjirathinkal, Calicut, IN;
Asidhara Lahiri, Kolkata, IN;
Debapriyo Majumdar, Kolkata, IN;
Shajith I. Mohamed, Bangalore, IN;
Karthik Visweswariah, Bangalore, IN;
Sugata Ghosal, New Delhi, IN;
Anup K. Ghosh, Kolkata, IN;
Nandakishore Kambhatla, Bangalore, IN;
Rose C. Kanjirathinkal, Calicut, IN;
Asidhara Lahiri, Kolkata, IN;
Debapriyo Majumdar, Kolkata, IN;
Shajith I. Mohamed, Bangalore, IN;
Karthik Visweswariah, Bangalore, IN;
International Business Machines Corporation, Armonk, NY (US);
Abstract
Embodiments of the present invention relate to an approach for reusing information/knowledge. Specifically, embodiments of the present invention provide an approach for retrieving previously stored data to satisfy queries (e.g., jobs/tickets) for solutions to problems while maintaining privacy/security of the data as well as ensuring the quality of the results. In a typical embodiment, a query for a solution to a problem is received and details are extracted therefrom. Using the details, a search is performed on a set of data stored in at least one computer storage device. Based on the search, a set of results will be generated and classified into a set of categories. In any event, the quality of each of the set of results will be assessed based on the usefulness of the set of results.