The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 24, 2014
Filed:
Sep. 30, 2008
James Matthew White, Denver, CO (US);
Karen Michelle Taxier, Highlands Ranch, CO (US);
Matthew Coburn, Denver, CO (US);
Luke Vanduyn, Highlands Ranch, CO (US);
James Matthew White, Denver, CO (US);
Karen Michelle Taxier, Highlands Ranch, CO (US);
Matthew Coburn, Denver, CO (US);
Luke Vanduyn, Highlands Ranch, CO (US);
EchoStar Technologies L.L.C., Englewood, CO (US);
Abstract
Systems and methods provide for graphically providing customer service features on a set top box (STB) or other television receiver in response to viewer instructions received from a remote control. Imagery including a customer service tile is presented on the display. A two-dimensional input is received from the remote control that indicates that the tile has been selected, and, in response to the received two-dimensional input, the customer service feature is provided. The customer service feature may provide information received from a remote source via a network, programming connection or other medium.