The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 24, 2014

Filed:

Jul. 02, 2010
Applicants:

James Gordon Beattie, Jr., Bergenfield, NJ (US);

Stephen J. Griesmer, Westfield, NJ (US);

Arvind Ramdas Mallya, Walnut Creek, CA (US);

Edward Marsh, Sunnyvale, CA (US);

Inventors:

James Gordon Beattie, Jr., Bergenfield, NJ (US);

Stephen J. Griesmer, Westfield, NJ (US);

Arvind Ramdas Mallya, Walnut Creek, CA (US);

Edward Marsh, Sunnyvale, CA (US);

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/173 (2006.01);
U.S. Cl.
CPC ...
Abstract

A method and system for monitoring a multimedia content distribution network (MCDN) includes receiving an indication that a network impairment has been detected at an MCDN node. MCDN clients associated with the MCDN node may be analyzed to detect an impairment signature, representing correlated impairments among the MCDN clients. Subsequent incoming service requests for the MCDN node may be bundled into a master service ticket. Users of the MCDN clients may be notified of the detected network impairment and of a status of ongoing remediation efforts.


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