The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 10, 2014

Filed:

Sep. 16, 2008
Applicants:

Matthew Richardson, Seattle, WA (US);

Ryen W. White, Kirkland, WA (US);

Eric D. Brill, Bellevue, WA (US);

Inventors:

Matthew Richardson, Seattle, WA (US);

Ryen W. White, Kirkland, WA (US);

Eric D. Brill, Bellevue, WA (US);

Assignee:

Microsoft Corporation, Redmond, WA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01);
U.S. Cl.
CPC ...
Abstract

A question processing system routes questions among participants in a balanced and sustainable manner. Any participant can act as an inquirer (who poses questions) and an expert (who answers questions). In one illustrative case, the question processing system operates by: receiving a question from an inquirer; determining at least one expert that is appropriate to answer the question; and routing the question to the expert. The receiving, determining, and routing are repeated with respect to other inquirers and other experts to achieve a desired balance of information exchange among the plurality of participants of the electronic question processing system.


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