The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 03, 2014
Filed:
Mar. 19, 2012
Anjaneyulu Pasala, Bangalore, IN;
Sumit Kumar Bose, Delhi, IN;
Ganesan Malaiyandisamy, Bangalore, IN;
Sridhar Murthy Jayaram, Bangalore, IN;
Anjaneyulu Pasala, Bangalore, IN;
Sumit Kumar Bose, Delhi, IN;
Ganesan Malaiyandisamy, Bangalore, IN;
Sridhar Murthy Jayaram, Bangalore, IN;
Infosys Limited, Bangalore, IN;
Abstract
Methods and systems for monitoring and controlling a service level agreement are disclosed. A disclosed embodiment comprises a cloud platform hosting at least one application associated with at least one service level agreement, a monitoring module for collecting at least one metric relating to an application hosted on the cloud platform and terms of a service level agreement associated with each of the one or more metrics, and monitoring the metric collected against a service level objective in the service level agreement. The system may additionally comprise a controlling module for mapping a service level objective to a predefined operation rule, identifying one or more actions to be taken in accordance with the rule, assigning a priority to the one or more actions identified in accordance with the rule; and performing the one or more actions in accordance with the assigned priority of each of the one or more actions.