The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 27, 2014
Filed:
Jun. 15, 2009
Timothy B. Vannatter, Charlotte, NC (US);
Richard L. Fitzgerald, Davidson, NC (US);
Stephen R. Crowley, Huntersville, NC (US);
Timothy B. Vannatter, Charlotte, NC (US);
Richard L. Fitzgerald, Davidson, NC (US);
Stephen R. Crowley, Huntersville, NC (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Apparatus and methods for remotely managing a self-service terminal. The apparatus and methods may involve a receiver module configured to receive an input from a self-service device, a computational module and a transmission module. The input may include information regarding a fault-related event. The computational module may determine whether an index corresponding to the fault-related event exceeds a predetermined threshold based on fault-related events. The transmission module may send an electronic notification of a possible self-service device operational failure if the index exceeds the predetermined threshold.