The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 27, 2014
Filed:
Dec. 02, 2010
Juan Moises Pascal Leo, Madrid, ES;
Enrique Frias Martinez, Madrid, ES;
Juan Moises Pascal Leo, Madrid, ES;
Enrique Frias Martinez, Madrid, ES;
Telefonica, S.A., Madrid, ES;
Abstract
The invention relates to a method for preparing an optimal alternative billing plan for mobile telephony users managed through a call center, which is applicable to the recommendation of an optimal telephony plan to the customers of an operator, considering the consumption of the customer, the risk of the customer migrating to another and the market strategy of the operator. It comprises the estimation of the real bill of a customer during a time period covering the last M months, a simulated estimation of the bill of the customer using any generic plan based on the mean traffic of the last M months, applying a simulation algorithm and the estimation of the churn risk of a customer according to the value of the said customer, the value of the operators on the market, number of better offers, number of the customers which he calls per operator and the simulations performed with the generic plans, applying an estimation algorithm.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile