The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 27, 2014
Filed:
Oct. 30, 2006
Benjamin Alfred Alves, Flower Mound, TX (US);
Adeline Pang, San Jose, CA (US);
Alan R. Loudermilk, Chicago, IL (US);
Benjamin Alfred Alves, Flower Mound, TX (US);
Adeline Pang, San Jose, CA (US);
Alan R. Loudermilk, Chicago, IL (US);
RPX Corporation, San Francisco, CA (US);
Abstract
System and method for selling, configuring, installing, reconfiguring and servicing integrated voice/data communications systems are disclosed. An Internet/web based portal is provided to enable a high level of data to be easily collected. The portal guides the customer or sales persons in the collection of user requirements data indicative of the particular customer's hardware, telephony and network service requirements. Test of the data is performed, ensuring that all required data has been entered. The user requirements data is translated into configuration data in order to configure the system in a manner to satisfy the user requirements data. Configuration data resulting from a user requirements data entry and translation process is coupled with a hardware manufacturing process to produce an integrated system configured for the particular customer. A centralized intelligence ensures that the installed system will work correctly and in accordance with the requirements of the particular customer, to facilitate equipment upgrades and the provision of WAN or other network services to the customer.