The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 15, 2014
Filed:
Dec. 21, 2009
Keith John Glidewell, Chapel Hill, NC (US);
Michael Bassily, Durham, NC (US);
Jeffrey Brown, Shrewsbury, MA (US);
Brian Tetreault, Framingham, MA (US);
Stephen Todd, Shrewsbury, MA (US);
Keith John Glidewell, Chapel Hill, NC (US);
Michael Bassily, Durham, NC (US);
Jeffrey Brown, Shrewsbury, MA (US);
Brian Tetreault, Framingham, MA (US);
Stephen Todd, Shrewsbury, MA (US);
EMC Corporation, Hopkinton, MA (US);
Abstract
Described are techniques for obtaining information about a data storage system. Boot code is executed on the data storage system and determines whether a flag is set. If the flag is set, an agent is executed which communicates with a central location at predetermined time intervals. At a first predetermined time interval, a first message is sent to the central location polling for a pending work item. If there are any work items pending for the data storage system, first processing is performed which includes sending a second message to the data storage system indicating whether there are any pending work items for the data storage system and including at least one work item if there are any pending work items. The at least one work item describes second processing to obtain first information about a state of the data storage system.