The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 15, 2014
Filed:
Mar. 04, 2011
Joshua R. Cole, Overland Park, KS (US);
Peter K. Mwangi, Overland Park, KS (US);
Bindu A. Sundar, Overland Park, KS (US);
Charles T. Vanderwist, Montrose, CO (US);
Joshua R. Cole, Overland Park, KS (US);
Peter K. Mwangi, Overland Park, KS (US);
Bindu A. Sundar, Overland Park, KS (US);
Charles T. Vanderwist, Montrose, CO (US);
Sprint Communications Company L.P., Overland Park, KS (US);
Abstract
A system for electronic device diagnostics is provided. The system comprises a computer, a memory coupled to the computer, and an application stored in the memory. The application establishes a communication link with a first electronic device, where the first electronic device has previously been sold. The application then determines a first model identity of the first electronic device via the first communication link, and based on the first model identity, selects a first plurality of diagnostic tests from a library. Additionally, the application performs the diagnostic tests, at least some of which comprise invoking commands on the first electronic device via the first communication link. Based on a result of the diagnostic tests, either a command is invoked via the first communication link to perform a corrective procedure on the first electronic device, or a description of a corrective procedure to perform is presented on the first electronic device.