The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 01, 2014

Filed:

Mar. 26, 2010
Applicants:

Mohan Thimmappa, Redmond, WA (US);

Vani Mandava, Bellevue, WA (US);

Inventors:

Mohan Thimmappa, Redmond, WA (US);

Vani Mandava, Bellevue, WA (US);

Assignee:

Microsoft Corporation, Redmond, WA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

The centralized reporting of a service outage, where the service is offered over a network such as, for example, the Internet. Upon detecting a service outage, computing system automatically identifies characteristic(s) of the outage. Then, the computing system selects a way of reporting the outage that depends on the characteristic(s) of the outage. For instance, depending on the outage characteristic(s), the computing system might cause a particular communication channel or channels to be selected for reporting the outage. Alternatively or in addition, the content or structure of the report may differ depending on the characteristic(s) of the outage. The reporting mechanism may be centralized and service a number of other services, and even report regarding errors in the framework that supports the service.


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