The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 18, 2014

Filed:

Jul. 09, 2010
Applicants:

Robert J. Myers, Van Buren Township, MI (US);

Dalia Poulis, Troy, MI (US);

Delano K. Kado, Sterling Heights, MI (US);

Kevin R. Krause, Plymouth, MI (US);

Fahd Z. Laghrari, Commerce Township, MI (US);

Inventors:

Robert J. Myers, Van Buren Township, MI (US);

Dalia Poulis, Troy, MI (US);

Delano K. Kado, Sterling Heights, MI (US);

Kevin R. Krause, Plymouth, MI (US);

Fahd Z. Laghrari, Commerce Township, MI (US);

Assignee:

General Motors LLC, Detroit, MI (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G01R 31/08 (2006.01); H04J 1/16 (2006.01); H04L 1/00 (2006.01); H04B 1/034 (2006.01); H04M 1/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A system and method for monitoring wireless network performance that provides a real-time detection and identification of problem areas within a wireless carrier's network. The method involves receiving and attempting to fulfill requests for vehicle services data sent via the wireless carrier system between vehicles and a call center or other remote facility. The success or failure of these attempts are recorded and associated with the geographic region in which the vehicle was located during the attempt, and this information for a multitude of vehicles is then analyzed in conjunction with other inputs and stored data to determine whether a particular geographic region is experiencing a wireless service outage or other degradation in performance.


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