The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 11, 2014
Filed:
Jun. 13, 2008
Changqing Wang, Acton, MA (US);
Hong Xiao, Acton, MA (US);
Yi Chen, Wellesley, MA (US);
Amanjot S. Khaira, Boston, MA (US);
Changqing Wang, Acton, MA (US);
Hong Xiao, Acton, MA (US);
Yi Chen, Wellesley, MA (US);
Amanjot S. Khaira, Boston, MA (US);
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Abstract
A system and method in accordance with exemplary embodiments may include receiving account data associated with one or more accounts scheduled to be migrated from one or more first VoIP phone systems to a second VoIP phone system via a network, organizing the one or more accounts based on at least one customer service records and one system log, migrating the one or more accounts into one or more shell accounts provided by the second VoIP phone system, configuring each customer device associated with the one or more accounts to receive data from the second VoIP phone system, and migrating account settings data and account call history data associated with the one or more accounts from the one or more first VoIP phone systems to the second VoIP phone system.